Payment Policy

This Payment Policy should be read in conjunction with the Company's Terms and Conditions
Interpretation of policy

The Сompany is financially liable for the Client's account balance.

Company's financial responsibility begins with the first log record about the customer's deposit and continues up to the funds' full withdrawal.

The Client has a right to demand from the Company any amount of funds, which is available in their account at the time of the inquiry if it is not in compliance with a current platform withdrawal limitations.

The Client can deposit and withdraw funds only with official methods that are available at the Company's official Website. The Client takes all the risks related to the usage of payment methods, this as to the fact that the payment methods are not the Company's partners and are not in the Company's responsibility. The Company isn't responsible for any suspension or cancellation of a funds transaction caused by the payment method. In case that the Client has any claims related to any of the payment methods, it's in their responsibility to contact the support of the particular payment method and inform the Company about those claims.

The Company is not responsible for the actions of any third-party service providers, which the customer may use to make any deposit/withdrawal. The Company's financial responsibility towards the Client's funds begins at the moment the funds arrive at the Company's bank account or any other account that is related to the Company, and that appears at the Company's payment methods page on the Website. In case any fraud occurs during the financial transaction or after it, the Company reserves itself the right to cancel the transaction and block client's account. The Company's responsibility as to the Client funds stops at the time the funds leave Company's bank account or any other account related to the Company and appears at the Company payment methods page on the Website.

In case of any technical problems which may appear at the time of the financial transaction, the Company reserves the right to cancel those transactions and all other clients' financial activity at the Company's Website.

Registration

Client's registration consists of two principal stages:

  • Client's web registration.
  • Client's identity verification.

To complete the first stage, the Client must do the following:

  1. Provide the Company their real ID and contact details.
  2. Accept the Company's Agreement and related documents.

To complete the second stage, the Company must demand, and the Client must do the following:

  1. Provide a full copy of their ID card with a photo and personal details.

The Company reserves the right to demand from the Client any other documents such as payment bills, bank confirmation, bank card scans, or any other documents that may be needed during the identification process. The identification process should be completed in 10 business days since a company's request to identify the Client. In some cases, the Company may increase the identification process by up to 30 working days. Attention: all Client' transactions will be valid only after verification of documents. All transactions performed before verification are considered as a test and are subject to decline. Due diligence processing of your documents is a closed procedure, and the Company will not explain the reasons for verification rejection.

Deposit

To deposit funds, the Client has to submit a request from their "personal cabinet". To complete the request, the Client has to choose any of the payment methods listed there, fill all the necessary details, and continue to the payment page.

The inquiry's processing time depends on the payment method and may change from one method to another. The Company cannot control the processing time. In case of using electronic payment methods, the transaction time may vary from seconds to days. In case of using a direct bank wire, the transaction time may be up to 45 business days.

The Clients may deposit funds using the following payment systems:

  • Visa/Mastercard/Maestro cards via Payment Service Provider: minimum deposit $10, maximum $1000.
  • Direct wire transfer: minimum deposit $10, maximum deposit: no limits from our side. The maximum amount depends on the Client's bank account.

If the Client deposits funds with a bank card through the Payment Service Provider, payment will be made in EUR. The Payment Service Provider will convert the payment amount in the account currency to EUR at the Payment Service Provider rate.

Taxes

The Company is not a tax agent and can not provide any advisory information about the clients' taxes. This information may only be provided in case of an official demand from a government office.

One-click payments

You agree to pay for all goods and/or services or other extra services you ordered through the Website, as well as for any additional expenses (if necessary), including, but not limited, all possible taxes, charges, etc. You take full responsibility for timely payments for the Website. The payment service provider only facilitates a payment for the amount indicated by the Website and is not responsible for paying by user of the Website the aforementioned additional funds/expenses. After clicking the "Pay" button, the transaction is irrevocably deemed to be processed and executed. After clicking the "Pay" button, you agree that you can not cancel the payment or request to cancel it. By placing the order on the Website, you confirm and state that you do not violate any country's legislation. Also, by accepting these Terms and Conditions, you, as сardholder, confirm that you are entitled to use Services offered via the Website. In case you use the Website's services, offering such specific services as gaming services, you make a legally binding declaration that you have reached or surpassed the legal age, which is considered such by your jurisdiction to use Services provided by the Website. By starting to use the Website's Services, you take legal responsibility for not violating the legislation of any country where this Service is being used and confirm that the payment service provider is not responsible for any such unlawful or unauthorized violation. By agreeing to use the Website's Services, you understand and accept the payment service provider executes that processing of any of your payments. There is no statutory right of revocation of already purchased goods and/or services or any other opportunities to cancel the payment. If you wish to reject to use Services for your next purchases of goods and/or services or other facilities on the Website, you can do that by using your Personal account/profile on the Website. The payment service provider is not responsible for any failure to process the data related to your payment card or for the issuing bank's refusal to provide authorization of the payment with your payment card. The payment service provider is not responsible for the quality, quantity, price, terms, or conditions of any goods and/or services or other facilities offered to you or purchased by you from the Website by using your payment card. When you pay for any of the Website's goods and/or services, you are primarily bound by the Website terms and conditions. Please note that only you, as the cardholder, is responsible for paying for all goods and/or services you have ordered through the Website and for any additional expenses/fees that can be applied to this payment. The payment service provider acts only as of the executor of the payment in the amount stated by the Website, and it is not responsible for pricing, total prices, and/or total sums. In case there is a situation when you disagree with the terms and conditions above and/or other reasons, we ask you not to proceed with the payment. If necessary, contact the administrator or support of the Website directly.

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