Terms and Conditions

Interpretation of terms

This Agreement (further - the "Agreement") is signed between MangoForex Ltd, registered at Vistra Corporate Services Centre, Albert Lake Drive, Anguilla, hereinafter referred to as the “Company”, on the one part, and the person (the "Client") who has accepted these Terms and Conditions and any other additions to this Agreement, and registered a trading account with the Company on the other part.

Domain mangoforex.com (further - the "Website") and all rights are reserved to the Company.

The Company will provide the operation and subsidiary services covered by this Agreement to the Client, through its online trading platform. Operation will mean an action related to buying and/or selling of assets by the Client and the movement of funds between the Client and the Company. Funds will mean the deposit, which has certain properties and gives the Client the authority to make transactions on the Company's website.

Subject of the agreement

The subject of the Agreement is to provide services by the Company to the Client under this Agreement. In regards to all the conditions of the Client Agreement, the Company provides services to the Client in accordance with the Client Agreement.

The Client confirms that they have understood and accepted all information, conditions and terms set out on the Website, including the ‘AML&KYC Policy’, ‘Privacy Policy', ‘Risk Notification’, ‘Return & Refund Policy’, 'Payment Policy', 'Complaint Handling Policy', 'Withdrawal funds policy' and other policies offered on this Websites, copies of which have been provided to the Client and/or are available to be reviewed and examined by the public.

The Company offers Services to the Client at the absolute discretion of the Company.

The Company offers its Services solely to the Clients who are NOT residents of the following countries: USA, Canada, European Economic Area, Russia, Switzerland, Israel, New Zealand, Australia, Japan, North Korea, Puerto Rico, Sudan, Iran, Liberia, Pakistan, Syria.

The Company has the right to register and operate other websites for identifying suitable opportunities and creating consumer interest and awareness towards the Services to specific countries, which contain information and disclosures to the Clients and prospective clients in foreign languages.

By accepting this Agreement, the Client agrees and accepts the terms and conditions contained in the Agreement and its Annexes and/or Appendices. By registering and depositing funds to the trading account on the Website, the Client accepts this Agreement. By accepting the Agreement and subject to the Company's final approval, the Client enters into a legal and binding agreement with the Company.

The terms of this Agreement shall be considered accepted unconditionally by the Client upon the Company's receipt of an advance payment made by the Client in accordance with this Agreement. As soon as the Company receives the Client's advance payment, every operation made by the Client on the Trading Platform shall be subject to the terms of this Agreement and other documentation/information on the Website.

Subject to the Company's final approval and upon the Client funding his account, the Client enters into a legal and binding contract with the Company.

By accepting this current agreement, the Client confirms that they are able to receive information, including amendments to the present agreement either via email or through the Website.

Services

The Company's services shall mean any interactive software and other services provided by the Company, which allow the Client to do the following:

  • Communicate with representatives of the Company;
  • Obtain information and market data on the assets registered on the Company's website;
  • Give the Company trading orders to handle trading operations with financial assets on the Company's website;
  • Receive the Company's Services and information, such as access to the trading platform, technical support, analytics, and marketing notices.

The Company does not provide patron services and consultations on trading. The Company will process the Client's orders to manage trading operations with financial assets on international financial markets even if such trading operations may be unprofitable.

The Company provides the Client with accounts in EUR or USD

The Client confirms that they have read and accepted the present Contract and the client agreement provisions.

The Company is not responsible for the clients' trading operations with financial assets. The Client is the only person who is authorized to manage their personal trading accounts. The Client is an irreplaceable subject of legal relations emerging from the client agreement provisions. Client's rights cannot be transferred, and obligations cannot be imposed on another person.

In case the Client is a private person, it is implied that they filled in the registration form on their own.

Rights and obligations

The Client has a right:

To they give the Company orders to perform trading operations with financial assets under the client agreement provisions.

In case of no debt to the Company, to demand the Company to discharge its obligations in favor of the Client to the extent of free margin amount of their trading accounts and/or personal wallet.

In case disputable circumstances occur, make a claim properly in the official letter by email to a particular account of the Company. The rules for filing and handling complaints are set out in the Complaint Handling Policy.

In their sole discretion to cancel the present Contract, in case there is no debt to the Company.

To join all available tournaments that are organized by the Company. The Client is responsible for reading and understanding all tournaments rules mentioned on the Company's website.

The Client is obliged:

To adhere to the client agreement terms when opening or closing trades or performing any other transactions on the Company's website;

To be solely liable for all actions regarding trading accounts resulted from usage of usernames and passwords;

To be solely liable for all their actions, including giving orders to perform trading operations with financial instruments on global financial markets;

To be solely liable for the accurate choice of trading strategies and general consideration of risks;

To be solely responsible for keeping the confidentiality of the information received from the Company.

To accept the risk of financial losses that may occur from unauthorized access to their trading accounts by the 3rd parties;

To control the status of their personal account;

To notify the Company in case contact details are changed;

To adhere to the Company's Privacy policy offered on this website;

To register only 1 (one) account. If the Company discovers that the Client has multiple accounts, then all accounts will be blocked. The Company has the right to deduct from the Client's accounts the amount of losses generated by the registration of several accounts.

The Company has a right:

To contact the Client with any question related to the client agreement, especially to realize the Client's intentions regarding their actions on trading accounts;

To change, add, rename any sections and paragraphs of the client agreement, and trading conditions on the Company's website.

To suspend servicing of the Client's account in case objective causes emerge;

To change the amount of the value of the Company's obligations to the Client, if operations made on the website are not respected by the present Contract;

To hold the Client's funds at the discretion of the Company to provide additional payment systems. Funds will be kept in isolated accounts separately from the funds of third parties without limiting the Client's rights at their own expense.

To terminate this Agreement at the Company's own discretion, with prior notice three business days before the termination date. In this case, funds in the amount of free margin are subject to return by the Withdrawal funds policy.

In regards to any circumstances and situations not covered by the client agreement provisions, the Company has a right to act at its own discretion in accordance with business customs and existing practice;

To change, add or set as default the return rate, the profit rate, the possibility of investments, the minimum and/or the maximum amount of investment, possible expiration periods for one, several, or all of the assets. The Company has the right to limit the maximum amount of investments for any time frame that appears on the trading platform.

In case the Client violates one or several sections or paragraphs of the Contract:

  1. to review the value of the Company's obligations to the Client, with changes being made to a relevant trading operation register entry;
  2. to close one or several Client's positions at the current market price;
  3. to suspend service provision in regards to the Client's trading account.
Responsibilities of the Company

In accordance with the client agreement provisions, the Company is obliged to provide services including processing of the Client's orders to perform trading operations on the Company's website. In case no obligations on the part of the Client exist, the Company should release financial obligations to the Client on the Client's demand to the Client to the extent of free margin amount on the Client's personal wallet.

Applicable law

The Client agrees with Saint Vincent and the Grenadines law-courts jurisdiction. Suppose a disputable situation occurs, in accordance with the legislation of Saint Vincent and the Grenadines, the language used for adjudication is English.

Suppose a disputable situation occurs, in accordance with the legislation of Saint Vincent and the Grenadines, the Company has the right to use interpretation service and hire an interpreter during the lawsuit.

Termination of the Agreement:

This contract is concluded for an open-ended period and enters into force after the Client agrees to the contract. This Agreement shall be deemed annulled after full blocking of the Client's account.

Third parties

The Client acknowledges and confirms that the Company uses an independent third party or a payment service provider for collecting payments. The Client acknowledges and confirms that the third party is acting on the Client's instruction to transfer the funds on the Client's behalf to a payment service provider with no obligations, liabilities, or warranties. The Client agrees and confirms that they will not claim any transferred funds from the third party or payment service provider in anyways, or under any title or any circumstances.

The Client understands that any third party or payment service provider will help the Client's business with the Client's supplier and that the Client was not offered any form of financial services from them. The Client understands that they should not use the third party or payment service provider or its subsidiaries as the financial services vehicle but a useful and trusted service provider to facilitate payment only. The Client confirms that they have no further and future claims against the third party or payment service provider after payment has been made.

Termination of the Agreement

The Agreement herein shall be concluded for an indefinite term.

The Agreement herein shall come into force when the Client accepts the Agreement and makes an advance payment to the Company.

In case of any discrepancies between the text of the Agreement in English and its translation in any other language, the text of the Agreement in English as a whole shall prevail, as well as the English version/text of any other documentation/information published on the Website. The Agreement may be terminated in any of the following circumstances:

a. Each Party shall be entitled to terminate this Agreement at any time by giving to the other Party 15 (fifteen) days written notice. During the 15 days notice, the Company may limit the Services available to the Client, however, access will be granted in order for the Client to withdraw any remaining balance.

b. The Company shall be entitled to terminate this Agreement, block the Client’s account, and return any remaining funds (if applicable) immediately and without giving prior notice under the following circumstances:

  • Death or legal incompetence of the Client.
  • If any application is made or any order is issued, or a meeting is convened, or a resolution is approved, or any measures of bankruptcy or winding up of the Client are taken.
  • The Client violates or the Company has reasonable grounds to believe that the Client violated, any of the Client’s obligations under and/or terms of this Agreement and/or is in breach of any of the warranties and representations made by her/him in this Agreement.
  • If it comes to the Company's attention and/or the Company has reasonable grounds to believe that the Client has not reached the age of maturity in the country which he is resident or citizen.
  • If it comes to the Company's attention and/or the Company has reasonable grounds to believe that the Client became a resident and/or citizen of the USA, and/or the resident of Canada, Australia, Israel, Palestine, Japan, Sudan, Syria, Iran, North Korea, Puerto Rico, Liberia, New Zealand, Switzerland, Republic of Marshall Islands, the Russian Federation or any country of the European Economic Area (EEA).
  • The Company has suspicion based on available information that the Client:
    a. Is and/or has been using fraudulent means or was involved in a fraudulent scheme in relation to the performance of this Agreement;
    b. Has illegally and/or improperly and/or unfairly and/or otherwise gained an unfair advantage, over and/or to the detriment of (i) other clients of the Company and/or (ii) the Company;
    c. Has unjustly enriched by using information which was intentionally and/or negligently and/or otherwise concealed and/or not disclosed in advance by the Client to the Company and/or for which if the Company had known in advance, it would have not consented and/or it would not have authorised the use of such information by the Client for the purposes of this Agreement;
    d. Has performed acts with the intention and/or effect of manipulating and/or abusing the market and/or the Company's trading systems and/or deceiving the Company and/or defrauding the Company;
    e. Has acted in bad faith during the performance of his obligations under the Agreement.
  • The Client being guilty or the Company has suspicions that the Client is guilty, of malicious conduct or gross negligence or fraud or of using fraudulent means or was involved in a fraud scheme in relation to the performance of this Agreement.
  • The termination is required under applicable law.
  • In case the Client receives 2 warnings regarding verbal abuse against employees of the Company.
  • If the Client didn’t provide to the Company his KYC documents within 14 days from the moment of acceptance of this Agreement.
  • In case the Client uses and/or there are indications that lead the Company to reasonably believe that the Client uses different IP addresses from different countries and/or VPN and/or VPS during the course of executing any transactions and/or trades through the Trading Account and/or the provision of the Services. Whether the Client has provided notice to the Company for any change to its IP address and/or of the use of VPN and/or VPS is irrelevant with the exception of users from some specific countries.
  • The Client has initiated a chargeback in relation to the funds held in the Client’s Account.

The Company shall be entitled to terminate this Agreement immediately without giving prior notice if the Client fails to provide to the Company his/her KYC documents within 14 days from the moment of acceptance of this Agreement, constituting, thus, his/her Account as an unverified Account.

In case of termination of this Agreement for a reason indicated in paragraph 6 point “b” of this section of the Agreement, the Company shall have no liability towards the Client and no obligation to pay the profit of the Client (if any).

In case of termination of this Agreement for a reason indicated in paragraph 6 point “a” of this section of the Agreement, the Company shall have either to wire to the Client the remaining balance or to give to the Client the opportunity to withdraw his/her remaining balance. In case of termination of this Agreement for a reason indicated in paragraph 6 point “b” of this section of the Agreement, the Company shall have to wire to the Client the remaining balance excluding any profit.

Company

MFX Markets Limited
Address: Vistra Corporate Services Centre, Albert Lake Drive, Anguilla
Company business number: 2431459

Up Interpretation of terms Subject of the agreement Services Rights and obligations Responsibilities of the Company Applicable law Third parties Termination of the Agreement Company